In today's fast-paced healthcare environment, patient engagement is more important than ever. Appointment no-shows are a significant challenge, affecting providers and patients alike. Reports show that no-show rates can reach as high as 30% in some practices, leading to lost revenue and delays in care for others. Thankfully, advancements in Customer Experience (CX) and Artificial Intelligence (AI) present effective strategies to minimize these no-shows while improving the ove